faqs
We offer a wide variety of cannabis products including flower, concentrates, edibles, tinctures, topicals, and accessories. Our staff is happy to help you find the right product for your needs.
In New Mexico, adults 21 and older can legally purchase cannabis for recreational use without a medical card. However, medical patients with a valid card may access higher purchase limits and additional products. Please contact us or visit our website for details.
Our hours may change seasonally or for holidays. Please visit our website or call us for current operating hours.
Yes, under New Mexico law, you must be at least 21 years old with a valid government-issued photo ID to enter and purchase from our dispensary. Registered medical patients may be 18+, but must present valid documentation.
We offer online ordering for in-store pickup. Delivery options may be available in select areas—please check our website for details and eligibility. New Mexico regulations allow for delivery in some locations; verify with our staff if you qualify.
We accept cash and, in some locations, debit cards. Please confirm accepted payment methods before your visit.
Yes! 1UP Dispensary offers daily deals and a loyalty program for repeat customers. Ask our staff or check our website for the latest promotions.
Due to health and safety regulations, we cannot accept returns on cannabis products. If you have an issue with your purchase, please contact us and we’ll do our best to resolve it.
Our knowledgeable staff can guide you on strain selection, potency, and effects. You can also find detailed product information on our website.
Absolutely. We take privacy seriously and safeguard all customer information in accordance with legal requirements and compliance regulations.
Adults 21+ may purchase and possess up to 2 ounces of cannabis, 16 grams of concentrate, and 800 milligrams of edibles at a time. Different limits may apply for medical patients. Please familiarize yourself with New Mexico’s regulations before your visit.
Cannabis consumption is allowed in private spaces. It is illegal to consume cannabis in public or in a vehicle. Always follow New Mexico’s state and local laws regarding use.
Cannabis may be transported within New Mexico but must remain in sealed packaging and not be consumed in a vehicle. It is illegal to take cannabis across state lines.